Business Analyst Skills

Business Analyst Skills

Business Analyst Skills

A business analyst (BA) is someone who analyzes a business domain and documents its business or processes or systems, assessing the business model or its integration with technology. BA is a person who understands the business & domain in and out. He is a person who gathers all requirements for a particular project and supports the technical or developer team.

In this blog, we will discuss the skills that are necessary to be a Good Business Analyst.

Core Skills
The business analyst core skills covered in this section. The core skills of a Business Analyst are as follows:
-Communication Skills
-Problem-Solving Skills
-Negotiation Skills
-Critical Thinking Skills

Communication Skills:
Communication is considered as the most significant skills for the good interaction with your team is what can make you a successful business analyst.

Here are some ways to improve your communication skills:
1) Make your message easy to understand:
Try to convey your message in as few words as possible. Keep the message as simple as possible.

2) Set concrete objectives with subjective visions:
Don’t use the words like “as soon as possible”. You can use words like “the drop-dead date of the project is     December 10.
And you can use words like “I know you are busy but if we are going to meet the project deadline, I need to hear from you by end of business today.

3) Be proactive:
Don’t let anyone interpret any project’s details and status. If it is important, send it clearly in writing.

4) Use the resources:
If you cannot decide how to communicate with a clear message with the team, you can take help from your marketing department.

Problem Solving Skills:
BA must understand the problems from all perspectives (i.e. technical, business and end-users), analyze the option availability and recommend possible solutions.

BAs work towards a problem-solving environment in which they discuss with the developer or technical team and come up with a technically acceptable solution.
How to develop problem-solving skills:
You can get help from the problem documents of the previous projects executed by your company. Try to understand those problems and think the easier way to solve those problems.

Negotiation Skills:
Negotiation is an activity in which parties are trying to satisfy needs.
BAs negotiate or facilitate negotiations at every turn. Negotiation skills are used by all involved parties to determine which requests become requirements and which requirements have higher priority.

Negotiation skills can be used to determine the functional design and technical decisions also require negotiation skills.
Negotiation process: It is a way of behaving that can develop belief, understanding, respect, trust, and acceptance.

Critical Thinking Skills:
“Five percent of the people think; Ten percent of the people think they think, and the other eighty-five percent would rather die than think.”
― Thomas A. Edison.
Business Analyst is paid to think. Thinking is a force of habit that defines us and quality of decisions we make.
Critical thinking is essential to improve our decision making power.
Critical thinking is the thinking about any problem skillfully analyzing, assessing, and reconstructing reality by which one can improve the quality of thinking.

General Business Analyst Skills

Personal Attributes
• Active listening
• Ability to Adapt and Quickly Adjust to Change
• Ability to Work in Fast Paced Environment
• Ability to Work with Cross-Functional Teams
• Analytical
• Assessment
• Attention to Detail
• Creativity
• Creative Thinking
• Critical Thinking
• Defining Problems
• Detail Oriented
• Decision Making
• Diplomatic
• Innovation
• Instructing
• Leadership
• Listening
• Meeting Deadlines
• Multi-Tasking
• Organizational Skills
• Planning
• Prioritizing
• Written Communication

Interpersonal/Communication Skills
• Building Consensus
• Client Relationship Management
• Collaboration
• Communication
• Conflict Resolution
• Customer Service
• Influencing Others
• Interviewing
• Negotiation
• Teamwork
• Verbal Communication
• Presentation
• Facilitating Meetings
• Follow-Up
• Navigating a Matrix Reporting Relationship
• Executing Change

Computer Skills
• Microsoft Access
• Microsoft Excel
• Microsoft Office
• Microsoft Project
• PowerPoint
• SharePoint
• SQL Queries
• Software Design Tools
• Visio

Analytical Skills
• Designing and Implementing Tests of Processes
• Forecasting
• Gap Analysis
• Documentation
• Quantitative
• Reporting
• Research
• Risk Assessment
• Statistical Analysis
• Taking Initiative
• Technical Integration
• Validate Functionality
• Problem Solving
• Process Mapping
• Process Modelling
• Project Management
• Data Review
• Visualizations
• Eliciting and specifying project requirements
• Financial Planning

Thank you.

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